With so many e learning service providers in India, it sometimes becomes difficult to figure out which one is the best just by looking at their website, their past work and a few other things available online. ELearning is a complex mixture of technology and learning which requires various skills to help develop it in a certain manner.

The top eLearning companies in India offer the best possible solution only after analysing your needs and the level of your learners. The problem with any of these top eLearning companies in India is that people shift their jobs quite often and what used to be a world class team till last month suddenly simply disappears.

From your perspective, this is a problem but it has an easy solution as well to help you ascertain the level and competency of the e learning service providers in India. Any team from one of the top eLearning companies in India will have a few questions to understand the project and the quality of their questioning providers an insight into their competency levels.

Any e learning service providers in India should question you about your specific business problems and the gaps in your training needs. Clarity on the business problem area brings about the development of a suitable training or more, that can help you close the gap in understanding. A vendor who wants to understand what you are trying to achieve via the training module even before you start is a gem that needs to be retained.

There might be times when one of the top eLearning companies in India also asks for an analysis of the training needs and how you plan to conduct these trainings. This shall help you and the vendor to find any deviations from the trainings and fill the gaps effectively.

Another important but often overlooked question from a novice team of e learning service providers in India is the details of the SMEs or Subject Matter Experts. Developing any eLearning course requires constant communication between both teams. This is relevant not just for the reviews and sign-offs but also to understand the flow of process which might be slightly different at your company than anywhere else.

Any project will require a healthy dose of SMEs, Project Managers as well as Reviewers and deciding on the responsibility of each helps deliver the project smoothly. This becomes crucial if your project follows an iterative design in which case your vendor should have the entire schedule of availability of each contributor to help them plan the project accordingly.

And the last question that a competent vendor should ask you is the level of knowledge of the audience and their awareness of their own learning needs. ELearning loses its power if it is not learner centric. It is important for any e learning service providers in India to ask probing questions like how experienced are the audience and what are their skill sets, or their level of tech-friendliness or the ideal course duration for this audience or the appropriate delivery method or any translation requirements, etc.

Such questions will provide a fair bit of idea to the vendor on how to design and develop the modules so that they are well received and accepted. Understanding the audience is most necessary to provide a course that fits in perfectly with the organisation. For example a responsive design may be the best option for a sales team which keep moving around to meet the clients. This information will lead to fewer delays due to design changes and other development changes and will help you in the long run.